WILL CALL tickets are available at the box office two hours prior to the event. Individuals must present the actual credit card, a picture ID and the confirmation number. The Will Call window is located at the box office on the street level on the W. Jefferson side of the building.

REFUND POLICY There are no refunds on event and Red Wings tickets. All sales are final. Playoff ticket refunds will be issued for any unplayed games in the postseason. These refunds will be issued in the form of a check refund or a credit towards next year's season tickets.

SMOKING is prohibited inside Joe Louis Arena. Two designated smoking areas are roped off outside the east and west gates of the arena. You will need your ticket stub for re-admittance.

CAMERAS with lenses under 54MM are allowed into Joe Louis Arena on game and event days. NO video recorders or flash photography is allowed. Cameras with detachable lenses that extend over 54MM are prohibited.

LOST OR STOLEN TICKETS With the high value of tickets, we recommend they be treated like cash and kept in a secure place. If, despite your best effort to protect them, your tickets are stolen, replacements will be produced only after an official police report is received by the Joe Louis Arena box office.

PROHIBITED ITEMS at Joe Louis Arena include, but are not limited to, outside food and beverage, weapons, pocket knives, laser light pointers, flagpoles, air horns, umbrellas, bottles, cans, large bags, and coolers.

HOURS OF OPERATION: Monday through Saturday between 10 a.m. and 6 p.m. and on event days. Weekend hours vary by events.

LOCATION: 600 Civic Center Drive, Detroit, MI 48226

GENERAL INFORMATION HOTLINE: (313) 471-6606

CHARGE BY PHONE: (248) 645-6666

GROUP SALES (20 OR MORE): (313) 471-3099

For additional information and facts on Joe Louis Arena, visit Detroitredwings.com